Always being eager to know "who, what, when, where, how, and why" drives me to thoroughly gather all the necessary data needed to design and build a sustainable product or service. I think of myself as an artist, a scientist, a researcher, a writer, a sleuth, an engineer, and a seasoned professional.​​
 

This all plays a role in how I work with people and on projects. I assess where I am needed. Learn the ins and outs of the company. Communicate and collaborate with stakeholders and users. I empathize with who is using the product or service. I explore and question, I gather data, I design by principles, I create by processes, I simplify journeys, I make text understandable, and I expect a critique.